WHO WE ARE
Since 1969, we carry responsibly and reliably the merchandise of our customers and partners, to and from Crete. Every day, we continue with perseverance and lasting desire to improve the quality of our services.
The components of our distinguished course are the experienced and specialized staff, the constantly upgraded infrastructure, the modern facilities and the renewed fleet, combined with the family tradition, “meraki” and passion that distinguishes us.
As a strategic partner, you will benefit from the excellent co-operation conditions and personal service from the specially trained Customer Service team. Our experienced executives are always available to provide you with instant updates to your every query and to offer tailor-made solutions based on your requirements and needs.
The best reward for all this effort is the trust that our customers and partners surround us with.
WE FOLLOW THREE BASIC PRINCIPALS
- Customer satisfaction is our top priority
- Our greatest investment is our people
- We are committed to providing high quality services
WHY CHOOSE HAVAKIS S.A.
Our credibility is historically tested with the continued presence of 3 generations of the Havaki family. The family tradition and years of experience combined with the application of new technologies are the main "components" of our continuous development.
In order to better serve our customers, we have developed one of the finest transport networks, with full coverage of Crete. Headquartered in Attica, our network of branches and associates extends from Lasithi (Agios Nikolaos, Ierapetra, Sitia), Heraklion, Rethymnon, to Chania.
Aiming the prompt and complete delivery of the merchandise to the final recipient, we have developed a privately-owned fleet of vehicles, fully modernized to European standards. We own more than 60 trucks and many collaborating for the transport of goods in all temperature conditions.
Having quality as a driving force of our company development, we have passed to our certification according to the global quality management standard EN ISO 9001: 2015. Our main concern is to ensure the continuous provision of high-quality services, as well as the continuous increase of customer satisfaction.
We have been managing our customers' pay-on-delivery for years with reliability and guaranteed security. Our dedicated staff monitors the evolution of the collection of the amounts electronically and is always available for immediate updates.
As our partner, you will benefit from the excellent cooperation and personal service from the specially trained team of the Customer Service Department. Our experienced executives are at your disposal to provide you with up-to-date updates and personalized solutions to suit your needs.
In the age of data and technology, the collection, analysis and proper use of useful data is a strong tool in the hands of executives. Understanding this need, we provide our customers detailed reports and KPI's.
Our experience extends to
the following categories of goods:
- Food & Beverage
- Clothing & Footwear
- Household goods
- Industrial products